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Labor Day 2019

In recognition of Labor Day, our offices will close at 3pm on August 30th, remain closed on September 2nd and reopen for normal business hours on September 3rd. Have a safe weekend!

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Roanoke Frames the Future of Trade at ICPA

In the dizzying heights above Bespin’s Cloud City, Lando Calrissian betrayed his old friend Han Solo in a deal with Darth Vader. This betrayal resulted in the framing of Han in carbonite for transport to Tatooine. In the sunny climes of Orlando, Florida on March 25-27 at the ICPA conference, the Roanoke Trade team will be doing quite the opposite. We’re capturing the fun by taking pictures with our friends and colleagues at booth #68. We’ll be mounting the photos in custom designed thematic frames for “Trade Wars, Compliance Strikes Back” so we can transport the great memories home for you. The Roanoke team is thrilled to attend the ICPA conference as we frame the memories of our time together. In addition to the cool photos, please come by the booth for a chance to win $100 — and to visit with our own ​Amanda Barlow​ and ​Patrice LaFayette​. Amanda is our ATA Carnet expert and will be addressing anything and everything about ATA Carnets including the new ​KnowledgePort training module. Patrice’s expertise is in customs bonds and will be ready to answer questions regarding current challenges for importers and customs brokers about bond sufficiency. She has a very handy one page guide of 5 steps to Bond Sufficiency in the Current “Trade War” Environment. We’re looking forward to seeing old friends and making many new ones. Please be sure to find us in the Exhibit Hall or in the sessions. If you can’t make it, please CONTACT US to catch up.

CONECT 2019

Last updated on March 14th, 2019Join Roanoke at this years CONECT’s 23rd Annual Northeast Trade & Transportation Conference. CONECT is comprised of importers, exporters, customs brokers, freight forwarders, port authorities, NVOCCs, intermodal carriers, logistics providers, banks, law firms, cargo facilities, consultants and others active in international trade. We hope to see you there!

ICPA 2019

Last updated on March 14th, 2019TRADE WARS: COMPLIANCE STRIKES BACK Join Amanda Barlow and Patrice Lafayette at this year’s ICPA Conference that takes flight on March 24th. Stop by booth #68 so we can say hello and address any questions you may have about ATA Carnet’s or Customs Bonds. May the Force be with You!

Roanoke Reveals the Impact of Cyber Crimes at the Air Cargo Conference 2019

The Air Cargo industry (and many others) is at risk when it comes to Cyber Crimes. No matter the size of the organization,  hackers can still compromise systems and cripple the company if Cyber Security measures are not in place. To learn more about Cyber Crime prevention and recovery methods, please join us at the Air Cargo Conference, February 10-12 at the Hard Rock Hotel in Las Vegas.  Cyber Risks are Real Roanoke Trade’s own Anthony Nunziata and Tom Moran will be presenting, “Cyber Risks are Real and Affect our Industry” on Monday, February 11th at 12:40p.m. at the conference. Anthony and Tom will be sharing their insights based upon two recent claims. One claim centers on ransomware and the second on a phishing scheme, and both involve significant costs to their victims. You will learn the keys to prevention and also strategies to minimize your risk and exposure to Cyber Crimes. In this brief but high-impact talk, we’ll be sharing the variety of options to help you know what to do in the areas of data compromise and response protocols, computer attacks, extortion, fraud and liability coverage.  Find Us in the Exhibit Hall If you can’t make the talk, you can find us in the exhibit hall at booths # 223 & 224. Please stop by to say hello and also pick up some cool prizes that we’re giving away at the booth. Also, we’d be happy to share key takeaways from Anthony and Tom’s Cyber Risks presentation.

Megan Harrington Promoted to Bond Manager

Last updated on March 14th, 2019Roanoke is pleased to announce that effective September 1st, Megan Harrington was promoted to the position of Bond Manager for the Midwest, Baltimore and New England areas. Megan takes over for Maya Mackey who after many years of successfully running the department, is transitioning into a sales role for Roanoke. Megan started with Roanoke seven years ago in the Bond Department and quickly demonstrated that she was a go-to person and could be depended on to handle whatever came her way competently and with a smile on her face.  In 2016 she was asked to move to the Marine Department where she excelled and assumed considerable responsibility in a very short time frame. After her two year stint in Marine, Megan moved back to the Bond Department at the beginning of this year and has quickly re-established herself as an integral part of that team. With time spent in both our bond and marine units, Megan has an expertise in both our customs bond and cargo insurance products that will allow her to provide a high level of service to our clients. We have all the confidence that Megan is going to do a great job as the new leader of our bond unit, so please join me in congratulating Megan on a well-deserved promotion to Bond Manager of Schaumburg!

2018 USCIB International Leadership Award Dinner

Last updated on October 1st, 2018 Each year this gala event attracts several hundred industry leaders, government officials and members of the diplomatic community to celebrate open markets and the recipient of USCIB’s highest honor. This year Roanoke will be sponsoring the International Leadership Award Dinner.

Charleston Office Temporary Closing

Due to Hurricane Florence and the safety of our staff, we will be closing our Charleston office starting today at noon, Tuesday, September 11th through Friday, September 14th and intend to reopen on Monday, September 17th. Please note that even though your specific customer service representative may be unavailable, if you have a question regarding your account, feel free to reach out to us at 1.800.ROANOKE (1.800.762.6653) or by email at infospot@roanokegroup.com.