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Author Archives: Roanoke Trade

Bond Sufficiency in the Current “Trade War” Environment – A Webinar in Partnership With Airforwarders Association

5 Steps to Managing Continuous Import Bonds in Today’s Trade War Environment Due to the dynamic trade environment, properly calculating the amount of a continuous import bond has never been more important. The higher tariffs have precipitated a spike in CBP-mandated increases to customs bond amounts. Fortunately there are 5 steps to better manage Continuous Import Bonds in today’s trade war environment. If you’re interested in learning more, then please join us. Roanoke Insurance Group is proud to partner with the Airforwarders Association (AfA) in delivery of a FREE AfA member webinar! The presentation is titled, Bond Sufficiency in the Current “Trade War” Environment. The presentation kicks off at 2:00 p.m. sharp on Thursday, March 14. Representing Roanoke is Colleen Clarke, Vice President of Surety Trade Relations & Business Development as well as the President of the International Trade Surety Association.   If you can’t make the webinar but still want the information, please contact us learn more.  

Risk Management Webinar – March 21, 2019

3 Risk Management Methods to Help You Avoid  E&O Claims | Free Webinar Managing risk is just as important as managing the growth of your company. To learn more, join us Thursday, March 21 at 12pm CDT for a free webinar. “How to Avoid E&O Claims Using 3 Risk Management Methods” features two leading experts in transportation liability insurance. Presenting the webinar will be Karen Rzeszutko, Vice President, Professional Liability with Roanoke Insurance Group, Inc. and Lenny Feldman, Operating Committee Member with Sandler, Travis and Rosenberg, PA. Click HERE to register today. If you’re a customs broker, property broker, domestic freight forwarder, international freight forwarder, or NVOCC then you’ll surely want to attend. Unfortunately you’re all aware of the substantial and costly legal claims that could result due to improper performance of your professional services. Karen and Lenny will delve into actual claims scenarios to illustrate key risk management methods. The webinar will kick off with a review of the most common E&O claims including: Negligent Selection of Carrier Improper Release of Goods Misdelivery of Cargo Misclassification of Goods Next they will review specific risk management techniques to boost compliance and minimize financial impact. Anyone attending will learn: The proper use of TERMS & CONDITIONS How to maintain STAFF AWARENESS How to sufficiently VET CARRIERS In addition to the key learnings, you will also earn NEI credits. This webinar has been approved for 1 CSS or CES/MES point. We look forward to seeing you and your team on Thursday, March 21. Please contact us if you have any questions in advance of the webinar.    


Last updated on March 14th, 2019‘Step Toward Success’ with the Roanoke team in San Antonio for the 46th Annual NCBFAA Conference! This important, yearly conference brings together more than 600 of the international trade industry’s top representatives from around the United States. Roanoke is also hosting the NCBFAA Outdoor Hospitality Gathering. We hope you can join us! Registration Information: April 14, 2019through April 17, 2019 Grand Hyatt San Antonio San Antonio, TXUSA Earlybird Registration Deadline: March 8, 2019 Advance Registration Deadline: March 22, 2019

CCBFA Panel Discussion – Everything You Wanted to Know About ATA Carnets But Were Too Afraid to Ask!

The CCBFA is hosting an ATA Carnet panel discussion on 2/28 from 2pm-4pm at the Topco Building in Elk Grove Village. This event will be led by CBP and some of the top ATA Carnet providers in the nation. Roanoke’s own Amanda Barlow is a presenter and will address all of your ATA Carnet questions. Put a face to the name! If you haven’t met your Roanoke representatives in person, you’re in luck! Our Chicago ATA Carnet Service Team and Sales Team will be on site attending this event! Earn NEI Credit. Attendees will receive 2 NEI Certified Export Specialist (CES) points.

Roanoke Speaks to Managing Transportation Risks

Many imported goods and materials are currently subject to increased tariffs resulting from the ongoing “trade wars.” The higher tariffs have precipitated a spike in CBP-mandated increases to customs bond amounts. In the first half of this session, learn how to eliminate the frustration of replacing bonds, avoid the risk of paying unnecessary  premium, and reduce the likelihood of having to obtain a larger bond again in the future. Customs brokers and importers are encouraged to proactively manage their import bonds on goods subject to the Section 232 and 301 increased tariffs by projecting the amount of duty paid in the next year. In the final part of the session, you will learn about the significance of cargo insurance when loss or damage occurs to cargo in transit. Even a robust risk management strategy, can’t prevent a loss from occurring and recovery from carriers is extremely limited. Carriers are liable only if they are considered negligent and they are not responsible for losses that are unforeseen or beyond their control. Examples of this include fire, heavy weather, earthquakes, acts of war, riots, and civil unrest… Without cargo insurance, in the event of a loss a cargo owner may only be indemnified for a small portion of what their cargo is actually worth. To learn how to manage these risks to your customs bond and cargo, please join us at the Advanced Topics in Customs Compliance Conference. We’re leading a session in the Advanced Exporters and Other Topics track. Colleen Clarke from Roanoke Insurance Group Inc. will be joined by H. Shane Garcia from R.W. Smith & Company to present on the topic, “Managing Bond Compliance and Transportation Risk” on Thursday, February 21 at 4:15 p.m. Find Us in the Exhibit Hall If you can’t make the talk, you can find us in the exhibit hall. Please stop by to say hello and drop your business card to enter our raffle for the chance to win a $50 Visa gift card! Also, we’d be happy to share key takeaways from Colleen and Shane’s presentation.

Happy President’s Day

In observance of the holiday, our offices will be closed on Monday, February 18th and reopen on the 19th resuming normal business hours. Happy President’s Day!

Happy New Year 2019!

The New Year is upon us, and on behalf of all of us at Roanoke, we wish you a joyous and prosperous 2019! Please be advised that our offices will close at 3pm on Monday, December 31st and will remain closed on Tuesday, January 1st. Normal business hours will resume on Wednesday, January 2nd.

Season’s Greetings!

Our offices will close at 1pm on Friday, December 21st and remain closed for the Christmas Holiday on December 24th and 25th. We will resume normal business hours on Wednesday, December 26th. Happy Holidays! 

2019 NCBFAA Scholarship Program Is Now Open and Accepting Applications

Last updated on December 13th, 2018The National Customs Broker and Forwarder Association of America (NCBFAA) offers a $5,000 scholarship award to students intending to join the trade industry. The award is presented to the winner at the NCBFAA annual conference. Roanoke is delighted to once again sponsor this meaningful competition and each year we look forward to sharing in the excitement of the winner. Here’s what our 2018 winner, Ashley Mosier, had to say about the program: “I would love to thank Roanoke Insurance Group! This money will do wonders for me! I was so happy to win. I’d worked really hard, but I’ve never won anything so I wasn’t expecting the call. I was really speechless when I’d heard I won. The money will definitely help me with the costs of school, as well as helping me prepare for taking the brokerage exam in the fall. Again, I was so thankful for the opportunity and for everything I’ve won. Thanks to everyone at Roanoke!” – Ashley Mosier, 2018 Scholarship Winner Roanoke Proudly Sponsors the NCBFAA Annual Scholarship Award This $5,000 Scholarship Award is available to any employee (or an employee’s child) of an NCBFAA Regular member firm. High school seniors or undergraduate students at an accredited college or university, who intend to pursue a career in customs brokerage, freight forwarding or a related field, are eligible to enter. To apply, simply request an application by e-mailing or call (202) 466-0222 to have a hardcopy forwarded by regular mail. The completed application is due by January 16, 2019. Here’s what some previous winners have said about the program: “I really appreciate this award because it helps enormously with my tuition and it will go a long way in supporting my efforts at completing my studies.” – 2015 Scholarship Winner “This award proves to me that there are opportunities waiting for anyone who is willing to think critically about the emerging issues facing both our world and the field of International Trade.” – 2016 Scholarship Winner “I am honored to have been chosen to receive this scholarship that I can assure you will help with my studies; I am also grateful to Roanoke for sponsoring this competition and providing this opportunity to students like myself.” – 2017 Scholarship Winner

Introducing the Bond Sufficiency Calculator!

Last updated on November 28th, 2018Roanoke Trade is pleased to introduce our Bond Sufficiency Calculator, a new tool to help you determine the appropriate continuous customs import bond amount. Due to the ongoing “trade wars”, tariffs have recently been increased on many imported goods and materials. These increased tariffs have precipitated a spike in mandated increases to customs bond amounts. Prior to the trade wars tariff implementation, it was rare for Customs and Border Protection (CBP) to issue more than 100 to 200 mandated bond increase notices in a month. In September, CBP issued 2,300 notices! A bond’s sufficiency status is continually measured by CBP on a rolling basis of the prior 12 months of activity. The bond amounts required by CBP are necessarily calculated on past activity, but these amounts could still be deficient for the future 12 months. This means that if you rely on CBP to determine the correct bond amount, you may receive multiple increase demands in a 12 month period, causing you the frustration of time wasted on bond replacement, additional premium charged, and multiple saturated bond terms complicating your underwriting process. Furthermore, bonds with high amounts often require special underwriting approval, so quick action is important, and being proactive is essential. To help offset these pitfalls of depending on CBP to determine your bond amount, Roanoke Trade has created the Bond Sufficiency Calculator. Stay ahead of the curve to avoid unpleasant surprises and frequent insufficiency actions imposed by CBP. Calculate your own bond sufficiency. If you determine that bond increase is necessary, then increase your bond to the correct amount the first time instead of dealing with new CBP increase demands month after month. Should you need assistance, please contact your Roanoke Trade Bond Service Team.