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Christmas Holiday Shipping Risks

Cargo Theft is at an All Time High During the Holiday Season While it may be the most wonderful time of year when it comes to gift giving and celebrations, the holidays pose a great risk for your cargo shipments. Historically Christmas, and the holiday season in general, has been one of the most dangerous times for cargo theft.  Why is this? During the holiday season, there is more opportunity for cargo shipments to be left unattended for longer periods of time. This year in particular, Christmas and New Year’s Day fall in the middle of the week, elevating the risk.  In fact, in a study conducted by the SensiGuard™ Supply Chain Intelligence Center (SCIC), it was found that just under two thefts per day occurred during the holidays. And these thefts, that occurred between 2014-2018, amounted to an average loss of $207,001 US dollars. That’s 20% higher than the average for the remainder of the year.  The most affected industries include:  Electronics (25%) Clothing and Shoes (15%) Facility Thefts (9%) Pilferage (15%) As a manufacturer or logistics service provider, you might feel a little stressed out by these statistics. But don’t let it ruin your Christmas break. There are precautions you can take to protect against the threat of cargo theft and minimize the holiday shipping risks.   Protecting Your Shipments Throughout the Holidays Even though the holidays are just a little over a week away, there are still some ways you can keep your cargo safe. The SensiGuard SCIC recommends that you touch base with your logistics and security professionals to go over security protocols and best practices for when your shipments may be left unattended for certain periods of time.  Below are some other suggestions from the SensiGuard SCIC to mitigate the risks involved in shipping around the holidays:  Confirm your receiver’s hours of operation for the upcoming holidays weeks Ensure there are secure parking locations in the event that a shipment will be left unattended based on when it is scheduled to be delivered Invest in GPS tracking and active monitoring of any high-value shipments  It is ultimately your responsibility to take steps to secure your shipments both while in transit and while being warehoused. Criminal attempts happen all year long so it never hurts to take added precautions, especially when the statistics suggest the risks…
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Thanksgiving Hours 2019

Roanoke will take time to celebrate family and friends this Thanksgiving by closing our offices at 3:00pm on Wednesday, November 27th and reopening at 8:30am on Monday, December 2nd. Wishing everyone a wonderful holiday!

The 12 Claims of Christmas Webinar

Last updated on January 22nd, 2020The 12 Claims of Christmas Webinar Grab yourself a big, steamy mug of hot chocolate (marshmallows optional!) and gather around with your colleagues because Roanoke has an early Christmas gift for you – our 12 Claims of Christmas Webinar. On December 4th at 12pm CST,  Katie Kimel and Courtney Rossi will unwrap 12 real-life claim stories during this featured online event. These stories will highlight how different choices could have changed each outcome that would’ve resulted in improved work environments, better customer relationships and a better bottom line. We hope that you gain valuable insights from these different claims scenarios and can apply them to your daily business operations. Our collection of stories covers a variety of claims scenarios, including: Failure to follow shippers instructions. Proper use of Terms and Condition of Service. Selecting the proper limit of insurance. This webinar has been approved by NCBFAA’s NEI for 1 CCS/CES/MES Credit. In this informative webinar, you will learn: Internal steps you can take to stop claims before they happen. What to do when a claim occurs. How insurance can help manage the outcome of a claim. Register today!

Fine Tune Your Knowledge with Practical Information on 5 Risk/Liability Topics

Last updated on May 20th, 2020Fine Tune Your Knowledge with Practical Information on 5 Risk/Liability Topics Join us at 8am on November 7, 2019, for a CBFANC Seminar Presented by Roanoke Trade’s Terry Cummings, Patrice Lafayette and Jon Diverio at the Park Pointe Hotel in South San Francisco. The 5 following topics will be discussed: Training guide for your employees on how to handle red flags. Ways to avoid demurrage and carrier enforced charges. Tools & resources to educate your importers about bond sufficiency. How to spot hidden liabilities in CHB/FF/Shipper Contracts. Protecting your company from liabilities when hiring truckers. Registration is $65 for members, $80 for guests and $30 for students. CCS Credit has been approved.

Keeping You Current with Emerging Risks – Roanoke’s Education Series

Last updated on May 20th, 2020We invite you to a half-day educational seminar as part our Education Series covering important topics for the international trade community. Join us at The Schaumburg Corporate Center at 1pm on Tuesday, November 19, 2019, and learn from experts about the following important issues impacting our industry. Seating is limited so reserve your spot today! Sessions have been approved for 4 CCS/CES/MES points from the NCBFAA-NEI. Impact of Trade Remedy Tariffs on Customs Import Bonds Presenters: Colleen Clarke and Jennifer Rome of Roanoke. Benefits of ATA Carnets in Today’s Trade Environment & Other Duty Savings Opportunities Presenters: Amanda Barlow of Roanoke and Tina Jansen of Noatum Logistics. CTPAT New Minimum Security Requirements and Best Practices Presenters:  Karen Lobdell of ONESOURCE Global Trade, powered by Integration Point and Tina Jansen of Noatum Logistics. New World Order- Navigating Business Risk in Today’s Climate Presenters: Katie Kimel and Tom Moran of Roanoke.

Fresh Tomatoes from Mexico: A Suspension Agreement was Signed – Now What?

Last updated on May 20th, 2020A signing ceremony for the Suspension Agreement occurred on Thursday, September 19. That agreement takes effect upon signing by Commerce and the Signatories.  The suspension agreement imposes new procedures on tomatoes imported from Mexico. Tomatoes imported from signatories will not require the 17.56% antidumping duty deposit, however liquidation will still be suspended. Here are 4 Things to Know About the Suspension Agreement: The signing triggers a 20 day window where interested parties may request the US International Trade Commission to review if the agreement completely eliminates the injurious effect of dumping. The review takes no more than 75 days.  Should the USITC’s conclusion be negative, then the antidumping duty investigation will, once again, resume like it did on May 7, 2019, as if no suspension agreement were in place. Should the USITC’s conclusion be affirmative, or no review is requested, then the antidumping duty investigation will be suspended, liquidation suspension will be lifted, and CBP will be instructed to liquidate entries at 0% ADD margins. When entries become eligible for liquidation, importers and their Customs brokers should be monitoring these entries for liquidation. If they do not liquidate, the customs broker should be contacting CBP to request liquidations. In general, Roanoke Trade’s underwriters will waive the standard waiting period for review of collateral release for these importer’s bonds. Each importer will be reviewed individually to determine when collateral may be released. We anticipate that qualified importers will receive refunds earlier than the normal waiting period. We believe that continuous import bonds may be reviewed for a possible reduction. Contact your Roanoke Trade bond service representative for a bond sufficiency report to help determine when the bond can be reduced. Please don’t hesitate to contact your local Roanoke Trade bond team with any questions you may have about this suspension agreement, especially when they involve the importation of merchandise subject to ADD/CVD.

Why Cargo Insurance is so Important!

By Karen Groff, President Roanoke Insurance Group Inc.   As part of a project to benchmark the safety of containers at sea, the National Cargo Bureau (NCB) recently completed a random inspection of 500 import and export ocean shipping containers and discovered that 55% had misdeclared, misplacarded and/or improperly secured cargo.   NCB inspects approximately 31,000 US export “haz-mat” containers per year on behalf of ocean carriers to ensure the safety of cargo being loaded on their ships; however, NCB does not typically inspect import containers arriving at US ports. Of the 500 containers included in this project, 49% of the imports and 38% of the exports containing dangerous goods failed inspection. Improperly secured cargo which could result in dangerous cargo shifting in transit was also found in numerous non-hazardous containers. A document prepared by the World Shipping Council for the upcoming meeting of the UN International Maritime Organization’s Subcommittee on Carriage of Cargo and Containers noted that “the increasing number of casualties related to container fires during the past years suggests that the problem is exacerbating.”   While your cargo may be properly packed you cannot guarantee that your shipment is not exposed to risks caused by an improperly packed or misdeclared neighboring container. These risks not only include the exposure to direct physical loss or damage to your goods, but also potential contributions to General Average as experienced by those onboard the MSC Flaminia or Maersk Honam. Shipper’s Interest Cargo insurance is the most cost efficient and effective risk management strategy for mitigating these exposures over which you have absolutely no control. Call Roanoke today to make sure your or your clients’ shipments are protected from loss!   Article source: Insurance Marine News

International Small Banking and Finance Seminar With Roanoke Guest Speaker Amanda Barlow

Last updated on May 20th, 2020LET THE EXPERTS HELP YOU SUCCEED! Learn key financial tools and resources Address your company’s needs with on-site consulting sessions Workshops on loan application process and CA SBA-funded STEP* program *California State Trade Expansion Program (STEP) Registration is $40 and includes parking, a continental breakfast and lunch! What:    Global Financing Assistance for Exporters When:   October 23, 2019 8:00 AM – 12:15 PM (PDT) Where:  SBDC Lead Office, Irvine, CA Roanoke’s Amanda Barlow will be speaking on the topic of ATA Carnets. View full speaker lineup.     This event is cosponsored by the U.S. Small Business Administration and the District Export Council of Southern California.      

Claims Support Through Hurricane Dorian

To Our Valued Partners: In the event you or your clients are impacted by Hurricane Dorian, Roanoke is here to help. We are closely monitoring the storm and ports, and we are committed to timely assistance with any claims you may experience. How to Report a Claim For Marine Cargo Claims: Report your loss directly in our CoverageDock™ system. You may also reach us by phone at 847-969-7064 or by email at Service Hours: Monday-Friday 8:00-5:00 PM CT (extended assistance at 847-594-2220 or 847-254-0430) For Commercial Property Claims: Contact Melissa Pyles, Hemanti Amin or Rita Ginnow or call us at +1.800.ROANOKE (800.762.6653). You may also email us for these types of claims at Claims Services Once the claim file is opened, a Roanoke adjustor will be assigned and will work with you and your team until your claim is resolved. We are here to walk you through the claims process.  Our claims team can also advise you around claims-related issued like gathering claims documents and arranging salvage procedures and surveys. We thank you for the trust you place in Roanoke and are here to help.  

Labor Day Shipping Awareness

The Shipping Risks Making Supply Chain Logistics Vulnerable Everyone looks forward to a long holiday weekend, especially after a busy summer season. Labor Day is just around the corner and while you may be in vacation mode, it’s important that manufacturers and logistics service providers be prepared for the risks associated with the long weekend. Did you know that in Labor Day weekends between 2014 and 2018, the SensiGuard™ Supply Chain Intelligence Center (SCIC) recorded 2.4 thefts a day? This statistic is 14% higher than the industry average for any other time during the year.   Why is there so much risk for manufacturers and logistics-related organizations during this specific weekend? Organized cargo theft rings are happy to take advantage of the fact that many shipments will be left unattended due to the extension of the weekend. The most affected industries include: Tobacco (+71%) Pharmaceuticals (+37%) Personal Care (+18%) Home & Garden (+18%) Electronics (+18%) These statistics are not meant to scare you, but to inform you of the impending risks for your manufacturing or logistics-related organization. Facility theft can lead to hundreds of thousands of lost value.   How to Protect Your Shipments This Holiday Weekend  Luckily, there is still time to prevent some of this Labor Day theft and avoid becoming one of the horrible statistics. The SensiGuard SCIC recommends that logistics and security professionals increase or test all security protocols to make sure everything is in-line with best practices for in-transit and warehouse operations. Other ways your business can work to diminish any potential criminal attempts this time of year include: Confirm your receiver’s hours of operation for the holiday weekend Plan for secure parking locations in the event that a shipment will be left unattended for a longer period of time Invest in GPS tracking and active monitoring of your high-value shipments Not only will these measures help to mitigate potential threats, but in some cases, they have also been proven effective in helping to facilitate the successful recovery of stolen merchandise.   Important Information for Transportation and Storage Facilities In order to take all measures to prevent cargo theft rings from successfully stealing shipments, the following guidelines have been released and endorsed by IMUA, PCSC, Travelers Insurance, SWTSC, SETSC, NETSC, the Cargo Security Alliance, and Sensitech. For Transportation: Verify the authenticity of all shipment-related activity…
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