• California
  • Non-resident License: Illinois


  • Organization of Women in International Trade
  • International Trade and Marketing Advisory Board at the Fashion Institute of Technology State University of New York
  • National Customs Brokers and Freight Forwarders Association of America
  • International Compliance Professionals Association
  • Airforwarders Association
  • Long Island Import and Export Association
  • New York/New Jersey Freight Forwarders & Brokers Association
  • NCBFAA Educational Institute Marketing Committee
  • USCIB Customs and Trade Facilitation Committee
  • Trade Support Network

Amanda Barlow

Vice President, Client Experience


Last updated on September 17th, 2019

Amanda Barlow is the Vice President of Client Experience for Roanoke Insurance Group. Amanda’s role is to focus on understanding our client’s needs whether it is from a risk management perspective, sales tools and support or simply how we can support our clients as they grow and evolve in the ever changing market place. Amanda is responsible to ensure a superior customer experience that serves as a sustainable differentiator for Roanoke by focusing on our interactions throughout our customer’s lifecycle.

Amanda joined Roanoke in 2014 as the Vice President of ATA Carnet and she was responsible for the daily management of the ATA Carnet customer service operations, the growth, development, marketing, and sales of the ATA Carnet product and all its related services nationwide. Amanda’s career has been very focused on ATA Carnet and she is still heavily involved in the strategic development of ATA Carnet, especially as we move into a digital environment.

Amanda was appointed to the U.S. Department of Commerce’s District Export Council (DEC) of Sothern California, one of more than 60 DECs that exist throughout the country to support the U.S. Government’s export promotion efforts.

Amanda regularly presents on behalf of Roanoke for a wide variety of associations, department of commerce, and trade groups’ educational events, seminars and webinars. In addition, Amanda is tasked with training U.S. Customs and Border Protection on the accurate use and smooth processing of both U.S. and Foreign ATA Carnets. She is a member of the National Customs Brokers and Freight Forwarders Association of America’s Educational Institute (NCBFAA-EI) Marketing Subcommittee, along with representing Roanoke and our clients in the Trade Support Network (TSN) and USCIB’s Customs and Trade Facilitation Committee. She served as the Secretary and Marketing Chair on the Organization of Women in International Trade (OWIT) New York chapter’s board of directors from 2009 until 2012, and is now an active member of the OWIT chapter in Orange County, CA.

Amanda authored and taught for several semesters the Export Promotion Marketing course for the international trade and marketing department at her alma mater the State University of New York’s Fashion Institute of Technology (FIT-SUNY), where she has been an Adjunct professor since 2006. She has also served on FIT-SUNY’s Gemini Shippers Association’s Scholarship Committee, as well as their International Industry Advisory Board, which ensures that the curriculum is continually in line with industry advancements. She is a licensed insurance broker in the state of California and holds a non-resident insurance brokers license in the state Illinois and New York.

Prior to joining Roanoke, Amanda was the Marketing Director in the Carnet and Trade Services Department of US Council for International Business (USCIB). She was responsible for the marketing, promotion and development of USCIB’s Trades Services. She joined USCIB in 2005 as an entry level ATA Carnet issuing representative, and moved very quickly into management. Before joining the USCIB, Amanda worked with ATA Carnets for a New York-based Italian fashion house. She earned her Bachelor of Science Degree in International Trade and Marketing from FIT-SUNY.