• Microsoft Operating Systems Certification

Angie Hansen

User Support Team Leader


Angie joined Roanoke in June 2008 as a CoverageDock™ Product Support Representative. With over 20 years experience in the technology and government compliance fields with the Marine Corps and IBM, she specializes in analyzing how CoverageDock™ interacts with numerous computer operating systems and browsers. After spending two years in first level support and various projects, Angie transitioned into high level support and integrating client policies into CoverageDock™ for certificate production. In addition, she performs software testing to assure compliance and quality control.

Angie has received the Microsoft Operating Systems Certification. Her personal approach, loyalty, and intricate knowledge of CoverageDock™ have earned her many praises from our clients across the world.

Roanoke Insurance Group Inc. is a sales, service and underwriting organization specializing in insurance and bond solutions for international trade and transportation. Roanoke is a subsidiary of Munich Re as well as an affiliate of Munich Re Syndicate, Ltd., and is the North American primary insurer of marine insurance and customs bonds for this worldwide organization. Roanoke Insurance Group employs approximately 200 employees across 10 U.S. locations with its focus on providing targeted insurance solutions backed by agile service and technology.