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Happy President’s Day

by Roanoke Trade

In observance of the holiday, our offices will be closed on Monday, February 18th and reopen on the 19th resuming normal business hours. Happy President’s Day!

Happy New Year 2019!

by Roanoke Trade

The New Year is upon us, and on behalf of all of us at Roanoke, we wish you a joyous and prosperous 2019! Please be advised that our offices will close at 3pm on Monday, December 31st and will remain closed on Tuesday, January 1st. Normal business hours will resume on Wednesday, January 2nd.

Season’s Greetings!

by Roanoke Trade

Our offices will close at 1pm on Friday, December 21st and remain closed for the Christmas Holiday on December 24th and 25th. We will resume normal business hours on Wednesday, December 26th. Happy Holidays!

Megan Harrington Promoted to Bond Manager

by Chell Rodriguez

Last updated on March 14th, 2019

Roanoke is pleased to announce that effective September 1st, Megan Harrington was promoted to the position of Bond Manager for the Midwest, Baltimore and New England areas. Megan takes over for Maya Mackey who after many years of successfully running the department, is transitioning into a sales role for Roanoke.

Megan started with Roanoke seven years ago in the Bond Department and quickly demonstrated that she was a go-to person and could be depended on to handle whatever came her way competently and with a smile on her face.  In 2016 she was asked to move to the Marine Department where she excelled and assumed considerable responsibility in a very short time frame. After her two year stint in Marine, Megan moved back to the Bond Department at the beginning of this year and has quickly re-established herself as an integral part of that team.

With time spent in both our bond and marine units, Megan has an expertise in both our customs bond and cargo insurance products that will allow her to provide a high level of service to our clients. We have all the confidence that Megan is going to do a great job as the new leader of our bond unit, so please join me in congratulating Megan on a well-deserved promotion to Bond Manager of Schaumburg!

Charleston Office Temporary Closing

by Chell Rodriguez

Due to Hurricane Florence and the safety of our staff, we will be closing our Charleston office starting today at noon, Tuesday, September 11th through Friday, September 14th and intend to reopen on Monday, September 17th.

Please note that even though your specific customer service representative may be unavailable, if you have a question regarding your account, feel free to reach out to us at 1.800.ROANOKE (1.800.762.6653) or by email at

Labor Day 2018

by Chell Rodriguez


Cyndee Garbrecht is Elected to the Board of The Midwest Cargo Security Council

by Chell Rodriguez

We are pleased to announce that Cyndee Garbrecht has been elected to the board of the Midwest Cargo Security Council. The Council is a not for profit organization that exists to educate public sector, law enforcement and the transportation industry relative to cargo crimes and the prevention thereof. The council will conduct periodic training for law enforcement and supply chain companies and will provide funding for law enforcement agencies for the purpose of cargo theft training.

Cyndee is Vice President, Claims Administration for Roanoke Claims Services and specializes in cargo insurance claims. She is also a licensed insurance producer in the State of Illinois and she completed her master’s degree in International Management in 2010 and is currently pursuing a Doctorate in Management.

With almost 30 years of insurance industry experience, Cyndee will bring her expertise to the council and continue moving forward with combatting cargo theft and improving transportation security.

“I am excited to be a member of The Midwest Cargo Security Council board, and look forward to helping them make a difference in the transportation industry in regards to theft and fraud.”    – Cyndee Garbrecht

Congratulations, Cyndee!

Fourth of July Hours

by Roanoke Trade

Wishing everyone a Safe and Happy 4th of July!

Memorial Day Holiday Hours

by Roanoke Trade

For the Memorial Day Holiday, our offices will close at 3pm on
Friday, May 25th and reopen and resume normal business hours
on Tuesday, May 29th. Enjoy your weekend and be safe!

Roanoke Insurance Group Welcomes Grant E. Goldsmith to Business Development Team

by Roanoke Trade

We are pleased to announce the addition of Grant E. Goldsmith to our team as Vice President of Business Development for Roanoke Insurance Group Inc. Grant’s career in the insurance industry spans more than 17 years as a commercial Property and Casualty broker, beginning in 2001 when the Graham Company, a large regional broker, hired Grant to manage and place U.S. and multinational business. In 2004, he joined newly formed McIntyre Group where he was also responsible for large U.S. and multinational accounts. In 2005, Agility became a client of McIntyre Group and, in 2006 at Agility’s request, Grant moved to Kuwait with his family to head the new Agility Global Risk Management Department. He managed the firm’s Marine, Specialty and Property and Casualty concerns.

Upon his return to the U.S. in 2010, Grant started a specialty government-contracting company called Overwatch, Inc., which was later acquired in mid-2012 by Avalon Risk Management. He served as Divisional Vice President of the Southern Division for Avalon until becoming part of the Roanoke team.

Grant brings a wealth of insurance expertise to Roanoke as a licensed Insurance Broker and Consultant and with his Post Graduate Diploma in Marine Insurance from Lloyd’s Maritime Academy and the University of Swansea in Wales. He is a marine arbitrator and former President of the Houston Maritime Arbitration Association and holds the designations of Certified Risk Manager International (CRM) and Certified Insurance Counselor (CIC). Grant was recently honored by the CRM, a member of the National Alliance for Insurance Education & Research, for leadership and professionalism in the field of risk management.

He holds a Master of Arts degree in Strategic Communication and Leadership (MASCL) from Seton Hall University in the United States, and a Bachelors of Science in Systems Engineer from the United States Military Academy at West Point. He is also a graduate of several elite military educational institutions including the Combined Arms Services Staff School, US Army Airborne and Air Assault schools. Grant served on active duty and reserve duty for more than 25 years with other patriots in the defense of our nation.

For over 80 years Roanoke Insurance Group has served the insurance, bonds and ATA Carnet needs of the transportation and trade industry. We invite you to learn more about us, our experienced talent in this highly specialized area, our creative solutions and the value we will bring to transportation and logistics providers.