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Support

Congratulations on your decision to use Roanoke Trade’s CoverageDock™ program to simplify issuance of your cargo insurance certificates, shipment reporting and claims processing.

Contact our Technical Support team with questions or comments.

New users should complete the training demonstrations below. If you haven’t received a user ID and password, please complete the Registration Form.

Training Demos

CoverageDock™ Shipment Demo

CoverageDock™ Claims Demo

You will need access to YouTube in order to view the videos.

User Guides

CoverageDock™ Basics

Claims

Shipments